From tech pack to shipment, with our terms in writing.
How an order works in five steps, our terms, and the four things we need from you.
How an order runs
You send your tech pack
Tech pack, or sketches with measurements and a fabric reference. Quantities by size and colourway. James replies in English.
Reply in 1 business dayCosting and sample fee
We send a unit price, the sample fee, and the minimum for your chosen fabric.
2–3 daysSample
Pattern made, and sample cut and sewn, in our own sample room. You send fit comments and we correct the pattern.
2 weeksBulk
On your written approval. We buy the fabric and trims, unless you’re supplying your own.
1 monthShipment
We send you a shipment sample before the goods leave. We usually quote FOB, and can quote other terms.
On your dateRepeat orders of an approved style skip sampling and go straight to the 1-month bulk production.
Terms we will put in writing
- Minimum
- 100 pieces per style, per colour on stock fabric and prints. A colour dyed to your Pantone starts at 250, because the dyehouse’s minimum batch is 500–1,500 m. Minimums by fabric
- Sample fee
- CNY 500–1,000 per style, depending on complexity. Credited against orders of 200 pieces or more.
- Fabric and trims
- We source them as standard (full package). If you’d rather supply your own fabric, we’ll cut and sew it (CMT). Tell us when you ask for a quote, because it changes the unit price and lead time.
- Payment
- 30% deposit, 70% before shipment.
- Currency
- AUD, NZD, GBP, USD or CNY.
- Freight
- We usually quote FOB and can quote other terms.
- Inspection
- A shipment sample goes to you before goods leave. If you want a third-party inspection, raise it when you order.
- Your designs
- Tell us if you need an NDA. See below.
What we need from you
Four things from you prevent most disputes.
- A signed sample
- Your written approval of the sample, not a verbal yes on a call. It becomes the standard we’re measured against.
- A size spec
- Points of measure with your tolerances. If you do not have tolerances, say so and we will propose ours in writing.
- Fit comments in one document
- One marked-up sheet per fitting, rather than lots of separate messages.
- Your labelling
- Care, composition, country of origin and any retailer-specific requirements, in the artwork you want used.
To quote, we need less: the tech pack or sketches with measurements, a fabric reference, and quantities by size and colourway.
Your designs
A tech pack is commercially sensitive. If you need us to sign an NDA before you send one, just tell us.
Questions buyers ask first
What is your minimum order?
100 pieces per style, per colour, on stock fabric and prints. A plain colour dyed to your Pantone starts at 250 pieces, because the dyehouse’s minimum batch is 500–1,500 m. A print run is at least 150–200 m of fabric.
How long do sampling and bulk take?
2 weeks from your tech pack to a fitting sample, including making the pattern. Bulk takes 1 month from your written approval of the sample.
Do you source the fabric?
Yes. Full package is how we normally work: we buy the fabric and trims and can recommend fabric. Tell us the feel and weight you want and we’ll send options before you commit. If you’d rather supply your own fabric, we’ll cut and sew it (CMT); tell us when you ask for a quote, because it changes the unit price and the lead time.
Do I need a full tech pack?
No. Sketches with measurements and a fabric reference are enough to start. We develop the pattern with you. We help with the technical side; the designs stay yours.
What does a sample cost?
CNY 500–1,000 per style, depending on complexity. The fee is credited against orders of 200 pieces or more.
How do payment and shipping work?
30% deposit and 70% before shipment, in AUD, NZD, GBP, USD or CNY. We usually quote FOB and can quote other terms.
How do I know bulk will match the sample?
Your signed sample becomes the standard we’re measured against. Before the goods leave the factory, we send you a shipment sample from your order. If you want a third-party inspection, raise it when you order.
Who will I deal with?
James Ashbridge replies in English within one business day, at james@sevenonic.com. Stella Zhou runs merchandising, at stella@sevenonic.com. We work on China Standard Time (UTC+8).
Start with one style
Send us one style. We’ll reply with a price, the sample fee, and your sample and bulk dates.
Get a costingJames replies in English within one business day; the costing follows in 2–3 days.